FAQs
Do you have any questions about your delivery? Please read our FAQ first. Most likely you can find the answer to your question there and it will save you sending an email.
When can I expect my order?
We have a processing time of 1 - 2 business days and a shipping time of 4 - 8 business days
The expected delivery time of my order has passed, where is my order?
- In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, it can sometimes happen that an order is delayed in the delivery process. You can check the status of your order via the following link: Track order
I want to return an item, how do I do that?
- Products can be returned up to 30 days after receipt.
- You can receive a replacement item or a refund (return shipping costs are the responsibility of the customer).
- View our returns policy
Can I change my order after I have placed it?
- For changes, please email support@my-fashion-home.com as soon as possible to change your order.
- Orders that have been shipped can no longer be changed. We can of course deliver products later.
Is my data well-protected and secure?
- Safety and privacy are our top priorities.
- Our website is SSL-secured and you can pay safely via our payment partners: American Express, PayPal, Mastercard, Visa, and more.
- This means that shopping with us is 100% safe.
How can I contact customer service?
Please email our customer service at support@my-fashion-home.com We will respond within 24 hours. Or for more contact us
Contact Information:
Phone: +31616764958
Email: support@my-fashion-home.com
Address: Staringstraat 28 H, Amsterdam, North Holland, 1054 VR, Netherlands